Customer Success Manager - As a Customer Success Manager (CSM), you’ll be managing a handful of our enterprise customers, driving implementation and adoption of Manufacton’s cloud-based solution across your portfolio.
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As we've expanded our prefabrication operations, keeping track of all the moving pieces has become increasingly vital. Manufacton helps tie our process together from inception to completion, streamlining projects and aiding us in creating effective and consistent lines of communication.
We had been struggling to provide visibility into our production ‘black box’ to our project coordinators and field superintendents. In addition to helping our shop foremen organize production, the mobile app from Manufacton is used by our field and office teams to know exactly what has been produced and where it is right now.
When you have multiple workflows where some overlap and others run parallel, communication is a key factor in effective process management. Whether it’s communication between workflows, or communication between project stakeholders; Manufacton helps streamline those communication channels by making critical information easily accessible.